Call Us:(408) 329-11556203 San Ignacio Avenue, Suite 110, San Jose, CA 95119

Services

WHAT WE DO

Our Expertize & Services



FIRST

Business Development


ESTAFF
Executive Staff (HBC chairperson, weekly/quarterly agenda, consensus building, practice oversight, operational efficiency & profitability planning, etc.)

Website & Social Media

Public Relations, Marketing & Advertising

Executive Leadership Training
Employee engagement, effective employee criticism /discipline skills, employee goals setting & performance expectations, etc.

BUSINESS PLANNING
Develop business plan, marketing plan, strategic plan, etc.

Internal Controls
Check & balances, backlog/operations assessment reports, etc.

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SECOND

Human Resources


HIPAA Training

Staffing
Front Office Administrator, Medical Assistant, Registered Nurse, Physician Assistant & Nurse Practitioner

Background Check & Employment Agreement

Policy Administration
Employee Handbook, Federal/State law compliance, etc.

Health Benefits & 401(k)

Payroll

Legal
Law firm Employment Law Department liaison, Labor Commission, etc.

Performance Evaluation & Compensation

Bonus Plan
MBO – Management by Objective & Sales Commission

Staff Training
Collaboration, communication & teamwork skills, etc.

Quarterly Meeting
Past/future goals assessment, employee recognition awards, anonymous patient survey, etc.

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THIRD

Medical Billing


HBC outsourced billing service or build/manage in-house Billing Department

Medical coding training for Physicians/Physician Assistants/Nurse Practitioners

ACOG
Team of Medical Billers trained by The American College of Obstetricians and Gynecologists (ACOG)

AAPC
Member of the American Academy of Professional Coders (AAPC) and certified Biller

AMBA
Member of American Medical Billing Association – AMBA

CPC
Certified Professional Coder CPC® Certification

Revenue Cycle Management (RCM)
Proprietary, above industry average RCM paradigm
  1. Ensures all patients have active insurance 2 weeks prior to date-of-service (DOS)
  2. Ensures all claims are billed by Provider and accepted by insurance carriers no longer than three weeks from DOS – far in advance of timely-filing deadlines
  3. Produces only 10 or less Account Receivables (A/R) claims in the month’s first 120 days, which exceeds the Medical Group Management Association (MGMA) benchmark guidelines
  4. Achieves 100% Collectable-Claims – analogous to zero A/R balance in less than 3 quarters
  5. Proven sustainability of over 12 consecutive months of 100% Collectable-Claims – analogous to over 12 consecutive months of zero A/R balance, which far exceeds MGMA’s guidelines
  6. Ensures no cumulative build-up of A/R on year-to-year basis
  7. Ensures maximum revenue and steady-state cash-flow as a result of zero A/R balance on month-to-month basis

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