Services
WHAT WE DO
Our Expertize & Services
FIRST
Business Development
ESTAFF
Executive Staff (HBC chairperson, weekly/quarterly agenda, consensus building, practice oversight, operational efficiency & profitability planning, etc.)
Website & Social Media
Public Relations, Marketing & Advertising
Executive Leadership Training
Employee engagement, effective employee criticism /discipline skills, employee goals setting & performance expectations, etc.
BUSINESS PLANNING
Develop business plan, marketing plan, strategic plan, etc.
Internal Controls
Check & balances, backlog/operations assessment reports, etc.
SECOND
Human Resources
HIPAA Training
Staffing
Front Office Administrator, Medical Assistant, Registered Nurse, Physician Assistant & Nurse Practitioner
Background Check & Employment Agreement
Policy Administration
Employee Handbook, Federal/State law compliance, etc.
Health Benefits & 401(k)
Payroll
Legal
Law firm Employment Law Department liaison, Labor Commission, etc.
Performance Evaluation & Compensation
Bonus Plan
MBO – Management by Objective & Sales Commission
Staff Training
Collaboration, communication & teamwork skills, etc.
Quarterly Meeting
Past/future goals assessment, employee recognition awards, anonymous patient survey, etc.
THIRD
Medical Billing
HBC outsourced billing service or build/manage in-house Billing Department
Medical coding training for Physicians/Physician Assistants/Nurse Practitioners
ACOG
Team of Medical Billers trained by The American College of Obstetricians and Gynecologists (ACOG)
AAPC
Member of the American Academy of Professional Coders (AAPC) and certified Biller
AMBA
Member of American Medical Billing Association – AMBA
CPC
Certified Professional Coder CPC® Certification
Revenue Cycle Management (RCM)
Proprietary, above industry average RCM paradigm
- Ensures all patients have active insurance 2 weeks prior to date-of-service (DOS)
- Ensures all claims are billed by Provider and accepted by insurance carriers no longer than three weeks from DOS – far in advance of timely-filing deadlines
- Produces only 10 or less Account Receivables (A/R) claims in the month’s first 120 days, which exceeds the Medical Group Management Association (MGMA) benchmark guidelines
- Achieves 100% Collectable-Claims – analogous to zero A/R balance in less than 3 quarters
- Proven sustainability of over 12 consecutive months of 100% Collectable-Claims – analogous to over 12 consecutive months of zero A/R balance, which far exceeds MGMA’s guidelines
- Ensures no cumulative build-up of A/R on year-to-year basis
- Ensures maximum revenue and steady-state cash-flow as a result of zero A/R balance on month-to-month basis