I worked with HBC for over a year and at every turn was impressed with their expertise in the billing and practice management arena. Their staff was professional, courteous, and always willing to go the extra mile to ensure revenue cycle operations for their client base was efficient and managed to perfection. Under the leadership of their Executive, Kanahl Kendrick, the team not only oozed professionalism, process improvement skills and expertise in the complex healthcare revenue cycle environment, but also brought a culture of teamwork, empathy and respect in all of their interactions. They believed in partnership and teamwork versus an adversarial approach and at every turn felt like colleagues who wanted to be part of the solution versus part of the problem. I applaud and fully recommend HBC for revenue cycle needs, and they are a company that always puts their clients first.

In our search for an insightful, Human Resource and Business professional to contribute to our Program Advisory Board at Unitek College we were privileged to connect with Kanahl Kendrick Business Consultant and Manager for Women’s Care for Life. Meetings include discussions of our curriculum, professional development, the healthcare industry hiring models, interview best practices and how to promote quality patient care and build a strong practice. We would leave the Advisory Meetings with pages of notes from Kanahl’s contributions as well as strategies and solutions that would help our graduates stand out in the work place among their peers. We have been honored to partner with Kanahl and many of the healthcare organizations that he manages to provide Medical Assistant externs and candidates for hire that meet both the high standards of the practices and have a desire to be an integral part of a customer service focused healthcare team. If you are in search of a highly professional, strategic business consultant then I would highly recommend Kanahl Kendrick, he is the best of the best!

Mr. Kendrick put systems in place that defined staff roles, allowed us to set performance goals, and resulted in measurable objectives for our employees. Mr. Kendrick brought strategies to our office which improved collections, reduced operating costs, and stabilized our culture resulting in decreased staff turnover.

When Kanahl started working with us he was the consummate professional. Our office had some major issues that needed attention and planning. He worked with us in such a positive way that it never felt critical or judgmental and we accomplished the goals that he carefully laid out. He helped us prioritize and fix issues that were handicapping us. He has a network of resources that he made available to us that made solving problems much easier. He is well trained in business and is able to apply those principles to the organized chaos of a medical office and make it run appropriately, legally and with attention to detail. You always feel he is available 24/7 despite the number of responsibilities he has. I highly recommend his services.